When you're leading a leader, what do you need to know about the person in this all important position?
(Published in CEO World Magazine)
Hiring for CRM Compliance→
/A Q&A with Suzanne Paling, about the new book and how leaders can encourage reps to share valuable information.
(Published on the Destination CRM blog)
Problem Solvers Make Great Leaders→
/Being a problem solver can help you stand out as a leader. Finding things that aren’t going well and coming up with ways to fix them can be a true differentiator.
(Published on Thought Leaders LLC)
A Four Step Process to Solving Salesforce Issues
/If you want to break the cycle of temporary improvement, then relapse - try these four steps to deal with sales staff issues successfully and permanently.
Read MoreWhat Is Sales Management?
/Many people understand "sales" and "management" as business concepts, but do you understand what "sales management" is?
Read MoreSales Lessons from the Big Screen→
/Holding sales reps accountable makes leadership easier. Here's how.
(Published in American Business magazine)
A Leader Struggles to Sell Software Meant to Aid Sales→
/Suzanne weighs in on sales challenges facing a company profiled in a small business case study in The New York Times.
(Published in the New York Times)
How To Deal With Underperforming Sales Reps→
/Tactics you can adopt for handling underperforming sales representatives.
(Published in American Business magazine)
Deal With Non-Performing Reps Before Hiring Additional Salespeople→
/The struggling salesperson, feeling pressure from the arrival of the new hire, becomes energized and starts to meet quota. While nice in theory, adding a new salesperson to your staff before dealing with a non-performing rep will likely bring about more problems than it solves.
(Published in American Business magazine)
3 High Impact Sales Management Initiatives→
/Which activities generate the most effective results and how success is to be measured?
(Published in American Business magazine)
A Reluctant C.E.O. Hires His First Sales Rep→
/Part 2 of a profile of one of Suzanne's clients, Action Ambulance of Wilmington, Massachusetts.
(From The New York Times.)
When the Soft Sell Needs a Hard Look→
/Part 1 of a profile of one of Suzanne's clients, Action Ambulance of Wilmington, Massachusetts.
(From The New York Times.)
No-Cost Ways to Increase Your Sales This Year→
/There are many sales-boosting activities an entrepreneur or sales manager can do that cost little or nothing at all.
(Published by Entrepreneur.com)
Four Signs a Sales Pro Will Be a Good Hire (Hint: Think Money)→
/Resume and interviewing skills aren't enough when it comes to figuring out whether a job candidate would make a great salesperson.
(Published by Entrepreneur.com)
Employees Get Performance Reviews, Why Not Customers?→
/Meeting with a customer and sharing your knowledge with them can foster a deeper relationship.
(Published by Entrepreneur.com)
Five Ways to Beat Prospecting Anxiety→
/You can help your salespeople overcome obstacles and succeed at prospecting.
(Published by Entrepreneur.com)
When to Set Sales Performance Reviews→
/Consider meeting with your salespeople on a monthly basis and conducting formal reviews quarterly.
(Published by Entrepreneur.com)
Three Tips to Design a Sales Compensation Plan→
/How to set commissions that motivate your team.
(Published by Entrepreneur.com)
Hiring Your First Salesperson: How to Pass the Torch→
/Surprisingly, giving up the position of sales representative to focus on more strategic activities is far more difficult than you might think. How do you let go of your former responsibilities and forge a good relationship with the new hire?
(Published by Entrepreneur.com)
How to Set Sales Goals for Employees→
/Use these tips to start new reps on the right foot, and raise productivity with existing staff.
(Published by Entrepreneur.com)